Lessons from Mom

Lessons from Mom

  In light of the recent Mother’s Day celebration, it’s appropriate to see what we can learn from those rockstar moms out there. When it comes to customer relations and communication, we’ve all got room to grow. We all seem to fall short in one way or...
What Did You Say?

What Did You Say?

If you weren’t already aware, there are many factors that go into how we, as humans, interpret communication. During these rather strange times, we are especially learning that some of the things we say carry more weight than what meets the eye. Our words aren’t the...