High Winds and Fallen Trees

High Winds and Fallen Trees

I’ve dealt with fallen trees several times over the last 20 years. However, dealing with the aftermath of a fallen tree was never easier than when I lost a tree last week. I live at the bottom of a wooded hill. Trees have fallen and taken out parts of my wooden...
Do You Have a Mole Problem?

Do You Have a Mole Problem?

I have a mole problem. It’s more like I had a mole problem. Here in central Indiana, we’re in the midst of a drought, and moles don’t do well in a drought. However, the moles will be back, if not this year, next. So, I need to be ready. Are you in a war with moles,...
10 Ways to Improve Teamwork

10 Ways to Improve Teamwork

Is it time to improve teamwork at your organization? Many studies show good teamwork improves efficiency, production, employee retention, and job satisfaction. However, I’ve seen very few organizations work at improving teamwork. If you’ve been in...
What to do and NOT to do with an Upset Customer

What to do and NOT to do with an Upset Customer

What to do and not to do with an upset customer isn’t one size fits all. It’s easy for people to lose control of their stress. It should come as no surprise that tension can erupt into anger. It happens. What to do and NOT to do with an Upset Customer Don’t react in...