by Randy Clark | Oct 5, 2024 | Uncategorized
I’ve dealt with fallen trees several times over the last 20 years. However, dealing with the aftermath of a fallen tree was never easier than when I lost a tree last week. I live at the bottom of a wooded hill. Trees have fallen and taken out parts of my wooden...
by Randy Clark | Sep 22, 2024 | Blog
I have a mole problem. It’s more like I had a mole problem. Here in central Indiana, we’re in the midst of a drought, and moles don’t do well in a drought. However, the moles will be back, if not this year, next. So, I need to be ready. Are you in a war with moles,...
by Randy Clark | Sep 9, 2024 | Uncategorized
Is it time to improve teamwork at your organization? Many studies show good teamwork improves efficiency, production, employee retention, and job satisfaction. However, I’ve seen very few organizations work at improving teamwork. If you’ve been in...
by Randy Clark | Aug 24, 2024 | Uncategorized
So, is customer service part of the marketing plan at your organization? If not, it should be. Customer service is the cornerstone of your sales and marketing. Because without excellent customer service, all your marketing efforts may be a waste of time. Is that...
by Randy Clark | Aug 12, 2024 | Uncategorized
What to do and not to do with an upset customer isn’t one size fits all. It’s easy for people to lose control of their stress. It should come as no surprise that tension can erupt into anger. It happens. What to do and NOT to do with an Upset Customer Don’t react in...