by Randy Clark | Nov 16, 2024 | Uncategorized
So, what does Thanksgiving mean to you? Is it time with family, football, parades, and turkey, or is there more to it? What are you thankful for? For several years, my wife and I delivered meals on Thanksgiving Day. Our kids and grandkids all lived in Florida and we...
by Randy Clark | Oct 5, 2024 | Uncategorized
I’ve dealt with fallen trees several times over the last 20 years. However, dealing with the aftermath of a fallen tree was never easier than when I lost a tree last week. I live at the bottom of a wooded hill. Trees have fallen and taken out parts of my wooden...
by Randy Clark | Sep 9, 2024 | Uncategorized
Is it time to improve teamwork at your organization? Many studies show good teamwork improves efficiency, production, employee retention, and job satisfaction. However, I’ve seen very few organizations work at improving teamwork. If you’ve been in...
by Randy Clark | Aug 24, 2024 | Uncategorized
So, is customer service part of the marketing plan at your organization? If not, it should be. Customer service is the cornerstone of your sales and marketing. Because without excellent customer service, all your marketing efforts may be a waste of time. Is that...
by Randy Clark | Aug 12, 2024 | Uncategorized
What to do and not to do with an upset customer isn’t one size fits all. It’s easy for people to lose control of their stress. It should come as no surprise that tension can erupt into anger. It happens. What to do and NOT to do with an Upset Customer Don’t react in...
by Randy Clark | Jul 28, 2024 | Uncategorized
Yes, small business is a big deal. Here at Berger Hargis, we work with hundreds of small businesses, and we know they greatly impact our community. Small businesses in America are anything but small. They may not be as visible as larger companies with advertising...
