What to do and NOT to do with an Upset Customer

What to do and NOT to do with an Upset Customer

What to do and not to do with an upset customer isn’t one size fits all. It’s easy for people to lose control of their stress. It should come as no surprise that tension can erupt into anger. It happens. What to do and NOT to do with an Upset Customer Don’t react in...
Small Business is a Big Deal

Small Business is a Big Deal

Yes, small business is a big deal. Here at Berger Hargis, we work with hundreds of small businesses, and we know they greatly impact our community. Small businesses in America are anything but small. They may not be as visible as larger companies with advertising...
The Importance of Seasonal Flower Care

The Importance of Seasonal Flower Care

How important is seasonal flower care? Here in Central Indiana, from May through September, staying on top of your flower beds is essential. Most beds should be visited two to three times each week during this flowering season. So, why so often? The answer is that...
Should You Use Mulch or Decorative Stone?

Should You Use Mulch or Decorative Stone?

So, should you use mulch or decorative stone in your landscape? The answer depends on your needs. But often, the best answer is both. When it comes to landscaping, whether commercial or residential, the choice of materials can make a huge difference. Not only in...
Who Is Going to Snowplow Your Parking Lot?

Who Is Going to Snowplow Your Parking Lot?

Who is going to snowplow your parking lot? It might be more challenging an answer than you think. Or it could be. Let me explain. Many years ago, I worked for a mid-size business that employed more than 100 people. Their office building had a front parking lot with...